Privacy Policy

Privacy Policy

Introduction

Welcome to https://highlands-ranch-american-sign-language-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch ASL Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users visiting our website, using our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our website(s) and browse its content.
  3. You receive communications from us, including newsletters, marketing emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing payments, such as credit card details (encrypted), billing address, and payment history.
  • Financial Information: Records of transactions, banking information (when used for direct debits or refunds), and investment portfolios (if provided).
  • Purchase Information: Items you have purchased from us, including order history and product preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers to recognize your device and provide personalized services.
  • Location Data: Information about your geographical location when you use our location-based services or consent to sharing it.
  • Feedback: Comments, reviews, and ratings you provide to help us improve our services.
  • Social Media Information: Data from social media platforms when you interact with us on these platforms (with your consent).
  • Product Information: Details about products you show interest in or purchase from our online store.

We collect this data through various means, including manual input by users, tracking technologies (like cookies), and third-party data providers.

Cookies

We use cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These cookies enable core features of our website, such as allowing you to log in.
  • Preference: They remember your preferences, language settings, and other customized elements.
  • Analytics: Used by analytics tools to collect information about how our website is used, including number of visitors, most popular pages, and referral sources.

You can control non-essential cookies through our Cookie Manager or adjust browser settings accordingly.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, in compliance with applicable laws and regulations. Once the purpose is fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption for data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move or copy your data to another service provider.
  • The right to withdraw consent at any time (where consent is required).
  • The right not to be subject to automated decision-making or profiling.

To exercise these rights or for data-related inquiries, please reach out to our privacy team using the contact information provided.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be prominently displayed on our website, and revised policy versions will be effective upon posting.

Contact Information

For any questions, requests for access or correction of data, unsubscribe requests, or other privacy-related inquiries, please contact us:

  • Email: contact@highlands-ranch-american-sign-language-therapy.denvermentalhealthcare.com
  • Mailing Address: Highlands Ranch ASL Therapy, Privacy Team, [Street Address], [City, State, ZIP Code]